3 Common Copy Machine Related Problems

Copy machines are an essential function of any office. Although quite reliable and highly resilient, copy machines can become a victim to a problem that needs to be troubleshot every now and then. They are machines, after all. Throughout the course of this brief article, you will learn of a few common copy machine related problems, and how to solve them.

Spotty Pages

If you have noticed that an otherwise perfect looking page has a few "spots" throughout, either manifesting themselves as black dots or otherwise faded gray areas, then you might have an issue with the cleanliness of the machine. Chances are, there is a bit of debris on the copier's mirror, or it might be laden with smudges. You can easily remedy this situation by simply cleaning off the mirror. If you notice that the pattern of spots radically changes from page to page, and that your mirror is clean, then this could be a drum-related issue. Carefully replacing the drum should resolve the issue.

Paper Jam

This is perhaps the most common of all problems that are associated with a copy machine. There are usually two culprits that are the cause of this problem: either the wrong paper size has been loaded or the paper has simply been improperly loaded into the machine. Fixing the issue is not too terribly difficult, however. Check the paper drawer and simply make sure the right paper size has been loaded into the machine. If the wrong size has been loaded, then replace it with the correct size. Likewise, if the issue involves the paper being loaded in incorrectly, adjust the alignment of the paper and try again.

Too Light or Too Dark Copies

If your copies are printing out either too light or too dark, the culprit is most likely one to do with the density settings. The density setting of your copier is contingent upon its make and model, and you should consult with your copier's manual to see how to properly adjust the controls. If this is not the case, then much like the issue with spotty printouts, this could be a problem revolving around the drum; and, much like that issue, it can be easily resolved by replacing the drum.

A number of issues could befall your office's copy machine. Hopefully, this brief guide has given you some idea of how to troubleshoot three of these common problems. If you are having some difficulty resolving any of these issues or more, do not hesitate to contact your trusted copy machine service company.

For a copy machine service company, contact a business such as Peter Paul Office Equipment.


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